Cancellation and Refund Policy

At Vipra Vivaah, we are committed to providing high-quality services to our users. This policy outlines the terms and conditions for cancellations and refunds.

Cancellation Policy

• Users can request cancellation of their membership or profile at any time by contacting our customer support team at support@vipravivaah.in.
• Cancellations will take effect immediately upon confirmation from our team.
• Any services availed or under process at the time of cancellation will not be refunded.

Refund Policy

Eligibility for Refund:

• Refunds are applicable only if a profile is rejected during the verification process or does not meet our guidelines.
• Users will be notified of the rejection, and the refund will be processed within 7-10 business days.

Non-Refundable Cases:

• If a user voluntarily deletes their profile.
• If a user’s account is terminated due to violation of our terms and conditions.
• If services have already been rendered or initiated.

Refund Process:

• Refunds will be issued to the original payment method used during the transaction.
• In case of delays, users can contact our support team for updates.

General Terms

• Vipra Vivaah reserves the right to revise this policy at any time. Users will be notified of changes via email or updates on our website.
• By using Vipra Vivaah’s services, users agree to this policy.

For any queries or assistance, please contact our customer support at support@vipravivaah.in or call our helpline at +91-9482526952.